Privacy Policy

Information We Collect

We may collect personal data that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Communication Data: Information you provide when contacting us (e.g., feedback, inquiries).

Purpose of Data Processing

We may process your personal data for the following purposes:

• To Provide Services : To manage your account, process transactions, and deliver services.
• Customer Support : To respond to your inquiries and provide customer support.
• Marketing : To send you newsletters, promotions, and updates (with your consent).
• Customer Support : To comply with legal obligations and protect our rights.

Legal Basis for Processing

We will process your personal data only when we have a legal basis to do so. The legal bases include:

• Consent: You have given consent for processing your personal data for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Processing is necessary for compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests do not override those interests.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who provide services on our behalf (e.g., payment processing, marketing).
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of assets, or other business transfer.

International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR requirements

Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your personal data under certain conditions.
• Restriction: The right to request restriction of processing your personal data under certain conditions.
• Data Portability: The right to request the transfer of your data to another organization, or directly to you, under certain conditions.
• Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal data

To exercise these rights, please contact us using the information provided below.

Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: Contactus@gangesintl.com
• Address: 163/1, K Sons Complex, 3rd Floor, Broadway Chennai, Tamilnadu 600 108, IN